Support

Write to us

Send an e-mail to support@lunarreturn.app. We read every message and usually answer within two working days. We answer in English or Portuguese.

Report a bug

A good report lets us find the problem fast. Please tell us:

• your device and its system version (for example "Pixel 10, Android 16" or "iPhone 15, iOS 26");
• the version of the game (on the store page);
• the level, what you did, what you expected and what happened;
• a screenshot or a short screen recording, if you can.

Quick fixes

• No sound: check "Music" and "Sound" in the game settings, then the media volume and the silent switch of your device.
• The wrong language: open the settings in the game and choose your language.
• The thrust button is on the wrong side: change "Thrust button" in the settings to left or right.
• You do not know the controls: choose "Play the training flight again" in the settings, or open "How to play" on the start screen.
• The game looks stuck: close the app and open it again. Your progress stays on the device.

Purchases and refunds

Apple and Google handle payments. For a refund on iPhone or iPad, go to reportaproblem.apple.com. On Android, open Google Play, go to your order history and ask for a refund there. We cannot see or change your purchase. Write to us if the store does not help.

Your data

The game collects no data, so we have nothing to export or delete. For questions about privacy write to privacy@lunarreturn.app.