Privacy policy

Who is responsible

EZ-WEB, Lda., Rua do Regato 247 3º frente, 4415-317 Pedroso, Vila Nova de Gaia, Portugal (tax number 515626490) publishes Lunar Return and runs this website. We are the controller under the EU General Data Protection Regulation (GDPR). For questions about privacy write to privacy@lunarreturn.app.

The game

Lunar Return for iPhone, iPad and Android collects no personal data.

• There is no account, no sign-in and no registration.
• There are no ads, no analytics and no tracking tools from us or from other companies.
• The game works offline and sends no data to us.
• The game does not read your contacts, photos, location, microphone or camera.
• Your progress, your stars and your settings (language, music, sound, vibration, the side of the thrust button) are stored on your device only. We cannot see them. They are removed when you delete the app or choose "Erase progress".

The stores

You download the game, and buy the unlock if you want it, from the Apple App Store or from Google Play. Apple and Google process your purchase and your payment under their own privacy policies. They do not tell us who you are. We receive sales figures without names, e-mail addresses or payment details. The stores may also show us anonymous, combined figures about installs and crashes if you agreed to share them in your device settings.

This website

This website (lunarreturn.app) is made of plain pages. It sets no cookies and uses no analytics and no advertising. It loads no fonts, scripts or pictures from other hosts. The links to the App Store and Google Play are plain links: nothing is sent to Apple or Google until you follow them.

Like every web server, ours writes a log line for each request: the IP address, the date and time, the page asked for, and the browser and system your device reports. We use the log only to keep the site running and safe (our legitimate interest, Article 6(1)(f) GDPR). We delete it after 30 days at the latest. A hosting company runs the server for us as our processor.

When you write to us

If you send us an e-mail, we receive your address and the content of your message. We use them only to answer you and to fix the problem you report (Article 6(1)(b) and (f) GDPR). Our e-mail provider handles the mail as our processor. We delete support mail within two years after the last message, unless the law requires us to keep it longer.

Children

The game collects no data from any player, children included. Children should ask a parent before they write to us.

Sharing and transfers

We do not sell or rent personal data and we do not share it for advertising. Our processors work under contract with us. Where one of them processes data outside the European Economic Area, it does so under the safeguards of the GDPR, such as the EU standard contractual clauses or an adequacy decision.

Your rights

Under the GDPR you can ask us for access to your data, for correction, deletion or restriction, and for a copy to take elsewhere. You can object to processing based on our legitimate interest. Write to privacy@lunarreturn.app. We answer within one month.

You can also complain to a data protection authority. Ours is the Comissão Nacional de Proteção de Dados (CNPD) in Portugal, www.cnpd.pt.

Changes

If the game or this website starts to handle data in another way, we will change this page first and put the new date at the top. The release notes of the game will also name an important change.